The Sims 4 keeps crashing
I have read through several posts about this crashing issue but can't seem to find a solution. My game was working fine with mods and custom content included but for the past couple days I had been e...
Forum Discussion
@vw9ycxxz1bf4 In the new save, are you downloading any lots from the Gallery? Is the game still spiking RAM use up near 100%? That would be unusual, and please double-check that Sims 4 itself is eating most of the memory, not some other background process.
If the problem is the game, not another app, try playing while your computer is offline. You can sign into the EA App and put it in offline mode, then disconnect from the internet before pressing Play.
No. I'm not downloading any lots from the gallery. I still encounter the same issues in the new save too (spikes up to 100% memory use and isn't some other background thing). Even when I turn off my wifi and play in offline mode, the problem persists bro.
@vw9ycxxz1bf4 Just because it's been mentioned as a source of lag, please disable the Discovery Quests. You'll need to restart after doing so, and the setting is on a per-save basis, so apply it to each save you test with. Your original post predates the patch that introduced this feature, but it's worth doing anyway given the other reports.
I wonder if some other background process is interfering. Please try playing in a clean boot:
The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run. Disable the rest as described.
When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled. If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.
Don't open anything other than Sims 4 and the EA App while testing, not even a browser window. And please do keep testing offline.
When you test, start in one of the base game worlds and stay there long enough to see whether RAM use is increasing or stable. Then travel somewhere else and do the same. The idea here is to try to find a trigger for the memory spikes: a certain world or neighborhood, a build with certain lot traits, etc. You can let the game run while you do something else as long as you're around to check on it here and there.
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- EA_Cade9 months ago
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