wmoon123 Does this happen on only one lot, or in one world or neighborhood, or in one save, or in all saves including new ones? Please test and let me know.
Please also test with the EA App in offline mode.
If all saves are affected, please provide a dxdiag. Hit Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
Hi, thanks for taking the time to help.
I've been having issues in lots, the gallery, and in CAS no matter the world, save, or household. I have also texted with EA online and offline and nothing changes.
I've attached the dxdiag information; I can't really make heads or tails of it but I appreciate you taking a look.
