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Anonymous's avatar
Anonymous
10 years ago

The Sims 4 video card error

Hi,

I just purchased Sims 4 and installed it on my PC. I am able to play sims 3 without a problem. But for some reason I can't open Sims 4 because of my video card apparently.
I've got an Intel(R) G33/G31 Express Chipset Family... I know nothing about this stuff and I don't even know what that means. Any help would be appreciated. I've tried everything and I am really starting to get frustrated!!

Thank you

1 Reply

  • That chipset is not supported for the Sims 4. You can't play it with it

    I would try get a refund on the game or get a newer computer if you have the means.