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Anonymous's avatar
Anonymous
11 years ago

The sims 4 will not download

I bought the sims 4 from asda on Thursday and I have been trying to install it in my laptop to play since then. It just will not download on the origin. I thought it my insternet but after ringing them they said it is fine. Can anyone help?

3 Replies

  • Do you get an error message ? Is it just stuck or what happens exactly ?

  • Anonymous's avatar
    Anonymous
    11 years ago

    It just seems to stuck on 2%. Is there any other way to install it instead of on origin?

  • crinrict's avatar
    crinrict
    Hero+
    11 years ago

    If you have the download version ? No.

    Try canceling everything, then make sure your firewall and antivirus aren't blocking the connection and then reboot your computer. Then start origin as administrator and try again.