Solved
The sims 4 won't launch after factory resetting my computer
Hi all, I have been playing The Sims 4 for many years and never had any real issues with it - until now. I wanted to factory reset my computer as it hasn't been ''cleaned'' since I first got it in ...
@RanakiMcCormick Your dxdiag shows that Sims 4 is crashing because the AMD graphics driver is crashing, and that driver is from 2017. AMD offers a driver from 2022 for your graphics chip, so please install that (the Windows 10 64-bit version):
Run the installer as an admin: right-click the download and select "Run as administrator." Restart after installing and before trying to play.
