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5f9092eef2bd0dcf's avatar
5f9092eef2bd0dcf
Rising Novice
2 months ago

The Sims 4 won't launch on Steam Deck. NO MODS/CCs

the "preparing game" still appeared but then crashed and go straight to menu. tried  all of the "solutions" on google. (including,"verify integrity of game files", change the proton system from proton experimental to 9.0-4, switching to desktop mode and opened EA app from there, in which keeps crashing). and nothing worked.

Finally, i uninstalled and reinstalled the game, it finally launched, but I LOST ALL OF MY SAVE FILES, no "load games" on the TS4 menu. i was so frustrated, tried playing a new save file anyway, and then i tested it by quitting the game, to see if it's gonna launch again or not. turned out, it didn't launch AGAIN! 

HOW CAN I AND YOU FIX THIS, EA???? AND HOW CAN I RECOVER MY SAVE FILES ON STEAM DECK. i have no mods/CCs, but i have lots of DLCs. i 'm using Steam Deck. not a tech savvy,  i like playing the sims without a desk, that's why i've been playing it for almost 2 years on Steam Deck.

crashing
never cc or mods
steam

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  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 months ago

    5f9092eef2bd0dcf​  This message by itself doesn't mean anything important, only that your GPU's device ID isn't in the database.  This also happens with very new GPUs, and some uncommon ones, and occasionally a random common one that somehow gets overlooked.  Normally the message can be ignored, and it always disappears, at least until Options.ini is deleted.  That file also stores the flag that tells the game you've seen the message.

    This (Documents Files) is where Options.ini would be:

    https://steamcommunity.com/sharedfiles/filedetails/?id=2836102407

    It's also where a file called Config.log is, and it's worth opening that file and confirming that the GPU for your Deck is in fact listed.  The graphics device, as the game sees it, is about 30 lines down.  If you see anything other than your GPU, let me know.

  • 5f9092eef2bd0dcf's avatar
    5f9092eef2bd0dcf
    Rising Novice
    2 months ago

    puzzlezaddict​ unfortunately, i have deleted options.ini, but it happened again. it launched the first time after i reinstalled, but after that, it won't launch again. 

    i checked Config.log, too and there is no other GPU. i'm getting hopeless now. thanks anyway for taking the time to help me. 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 months ago

    5f9092eef2bd0dcf​  Sorry for the late reply; I've been away from the forums for a few days.  The point about deleting Options.ini was that if a change in settings was the issue, deleting the file would revert the settings and therefore hopefully fix it.  So did deleting the file help temporarily, in that you could play at least once afterwards?

    Other than that, I'm out of ideas too.  I know nothing about Linux or Steam Decks in general, as I mentioned earlier, so I can't really help beyond what I've already written.

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