I reinstalled The Sims 4 with Revo Uninstaller and IT WORKED!!! I can play now but hopefully the only thing to do is to fix my mods because I have a visual glitch, I think all my CC is fine though.
thesoulfulsoul I don't see any Sims 4 errors in your dxdiag, but the EA App has been crashing. So it's a good idea to do a clean uninstall and reinstall of the App. Use Revo Uninstaller (the free version is fine), and choose the Advanced scanning method when asked. Restart your computer before reinstalling the App.
Your dxdiag also lists a number of crashes of a component of the Acer User Experience Improvement Program (UEIP), so please end any tasks with that or a similar name in the Task Manager before you try to play Sims 4. The process(es) would likely be in the background services list. They'll restart with Windows, which is fine and can be addressed later if necessary. But if they restart on their own, before you have a chance to play without them, let me know.
I did the steps for the EA app with Revo Uninstaller like you said but I still couldn't open the game. I looked in the task manager but nothing UEIP or anything similar. I feel like I may need to reinstall The Sims 4 itself but I'm scared of losing my progress 😭 Maybe I'm doing something wrong
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