Forum Discussion
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
Please either use pastebin.com and put the link here or use spoiler tags.
Current Date/time: Monday, June 08, 2015,1:00:47PM
Operating System:Windows Vista Home Premium(6.0,build 6002)
Language:English
System Manufacturer:Toshiba
System Model: Satellite A205
Bios: Ver 1.00PARTTBL
Processor:Intel(R) Celeron(R) CPU 540 @ 1.86 GHz, ~1.9GHz
Memory: 2038MB RAM
Page file:1664MB used, 2654MB available
Direct X Version: DirectX 10
Is there any solution to this
- crinrict10 years agoHero+
This looks to low. What graphics card do you have ?
Best if you post everthing
- Anonymous10 years ago
Name: Mobile Intel(9) 965 Express Chipset Family
Manufacturer: Intel Corporation
Chip Type :Mobie Intel(9) 965 Express Chipset Family
DAC Type: Internal
Approx. Total Memory: 358 MB
Current Display Mode 1280 x 800 (32 bit) (60Hz)
Monitor: Generic Pnp Monitor
- crinrict10 years agoHero+
Yeah, I'm afraid that is too low to play the game properly.
Try getting a refund for the game through a game advisor
Game advisors can be found through live chat or call-back
- https://help.ea.com/en/contact-us/
- Click on the orange NEXT button
- Select a platform
- Click on the orange NEXT button
- Select a topic and describe your problem in a few words
- Click on the orange NEXT button
- Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back
In Details here: How to contact a Game Advisor using the new EA Help page