The Sims: "launching game" forever
But won't start. I followed instructions in Re: Game Won't Launch | EA Forums - 11819549 and have attached dxdiag to this post.
Forum Discussion
AreaPlays To be clear (and for anyone else reading this thread), you're saying you removed or renamed the Sims 4 folder in Documents > Electronic Arts, so the game would be forced to create a new one, and you still couldn't play. Did the game in fact create a new Sims 4 folder in the location where the old one had been before you moved it?
Your dxdiag doesn't list any Sims 4 errors, but I do see that the graphics driver is from 2020. The last one AMD released for your class of GPU is from 2022, so it's still old but might work better with Sims 4. You can get it here:
(I can't find your exact GPU from the device ID, but everything in the HD 7900 family can use this driver, and none has a newer one.) Run the installer as an admin: right-click the download and select "Run as administrator." Restart your computer afterwards and before trying to play.
If this doesn't help, please look for new errors in the Reliability Monitor. Click Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
Look for an error that happened at exactly the time of your most recent attempt to open Sims 4. If you find one, double-click it to see more details, then copy that info and paste it into a reply here. If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.
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