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bannabelle97's avatar
bannabelle97
3 years ago
Solved

There's No Option To Repair My Sims 4 Game

Since moving from Origin to the EA app I’ve lost the ability to repair my game and it needs it badly. I purchased my game through Stream so I’m thinking maybe that’s the issue, but I don't really know. I’ve tried reinstalling my whole entire game and all the packs but that didn’t help. Is anyone else having this issue?

pc
  • puzzlezaddict's avatar
    puzzlezaddict
    3 years ago

    @bannabelle97  Yes, this is because you've installed via Steam.  To repair the game, open your Steam library, right-click the Sims 4 tile, and select Properties > Local files > Verify integrity of the game files.

    If this doesn't help, please let me know what issue(s) you're currently seeing.

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  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @bannabelle97  Yes, this is because you've installed via Steam.  To repair the game, open your Steam library, right-click the Sims 4 tile, and select Properties > Local files > Verify integrity of the game files.

    If this doesn't help, please let me know what issue(s) you're currently seeing.

  • bannabelle97's avatar
    bannabelle97
    3 years ago

    Nevermind, I have the option to repair the game now, thank you!!!

  • 6409473a1bbf51f's avatar
    6409473a1bbf51f
    3 years ago

    What did you do to repair your game? I am also unable to find the repair option in the EA app and the verify integrity of files in steam doesn't work. 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @6409473a1bbf51fe  With a Steam install, your only option is the verify files one.  What problem are you having that this doesn't solve?  Please describe it in detail so we can try to help.

  • selpup's avatar
    selpup
    Rising Rookie
    2 years ago

    Most my stuff is on the ea app not steam so most my packs don't get repaired only base game and the two things I bought on steam

  • selpup's avatar
    selpup
    Rising Rookie
    2 years ago

    How did you do so because alot of my packs need a repair 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @selpup  What issue are you seeing that you're trying to repair in order to correct?  If the problem is with your EA App-installed packs, you can simply delete the packs' folders and download them again.  It's not as efficient as a repair but should still work fine.  Look for the pack folders here:

    C:\Program Files (x86)\Steam\steamapps\common\The Sims 4

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @Silogirl3  What kind of install do you have: EA App, Steam, or Epic?  Is the repair not working, or something else?

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