Forum Discussion

tabju's avatar
7 years ago

Time stops Monday in summer can’t queue actions

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? Latest patch sept 2019
What expansions, game packs, and stuff packs do you have installed? All expansions and game packs All stuff packs except fitness bowling and moschino
Steps: How can we find the bug ourselves? Not sure
What happens when the bug occurs? Time stops at 12noon on the Monday of summer, sim finishes doing current action but then household just stands still. Any new actions don’t appear in the queue until I open the menu and then it all adds and they do the new action. Have to open the menu after adding anything to queue to get it to add. I’ve uninstalled all mods, cleared my cache, uninstalled and reinstalled, repaired, reinstalled origin, made a new save, made a new household, I get the same problem every Monday in summer no matter what I do.
What do you expect to see? Time not to stop. Actions to queue
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

8 Replies

  • Hi @tabju 

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

  • tabju's avatar
    tabju
    7 years ago

    I have done all this, it still breaks every Monday in Summer at noon. 

    If I disable the seasons pack everything works fine, so there is something wrong with seasons. 

    I’ve done everything in every forum that’s been suggested related to time issues and crashing. 

    The only thing that stops it happening is to disable the Seasons pack but obviously after paying £35 for it I’d like to use it. 

  • tabju's avatar
    tabju
    7 years ago

    I do but I’m not sure how to share it? I also have a video of what I mean but again I’m new here and not sure how to add them to a post. 

  • InfiniteVerve's avatar
    InfiniteVerve
    Seasoned Ace
    6 years ago
    @tabju I had several issues with seasons as well, did all the recommended, and factory reset, and so forth- to no avail. I ended up having to disable the pack entirely.
  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    Moving this to tech issues for further troubleshooting and info