Forum Discussion
Chloe_isboss12 Try manually uninstalling and reinstalling the 2022 VC++ runtimes, which Sims 4 and the EA App both use. Hit Windows key-i, select Apps, scroll down to the Microsoft Visual C++ Redistributables, click on any version from 2015 or later, and select Uninstall. Don't touch the older versions. You can download the newest runtimes directly from Microsoft:
https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170
You'll need both the x86 and x64 versions of the 2015-2022 runtimes, but you can skip the ARM version, which is for a different class of device. Restart your computer after installing the runtimes and before trying to install Sims 4 again.
If that doesn't help, how is your USB formatted? You can check by clicking Windows key-X and selecting Disk Utility. If it's FAT32 or exFAT, try formatting it as NTFS instead. This will erase the drive, so move anything you want to preserve elsewhere first.