Trying to install SIMS4 expansion pack and gives error on code entered
When installing expansion pack and I enter the product code it tells me the code has already been used. Brand new game trying to install for the first time
Forum Discussion
My reply to all your questions is I bought it from JB HiFi, it was a box and it was sealed. I have tried to type the product code with or without the hyphens and I am still receiving the same error.
Hi @cull8182
then I'm afraid you will either need to take it back to the Store to exchange or contact a game advisor for further help with this
Game advisors can be found through live chat or call-back
- https://help.ea.com/en/contact-us/
- Click on the orange NEXT button
- Select a platform
- Click on the orange NEXT button
- Select a topic and describe your problem in a few words
- Click on the orange NEXT button
- Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back
In Details here: How to contact a Game Advisor
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