TS4_x64.exe application error
i get a TS4_64.exe -Application Error. application was unable to start correctly (Oxc0000604) click ok to close application.
Forum Discussion
@JSoriano16 Thanks for the dxdiag, which shows a number of crashes of a component of the Nvidia graphics driver. Since you already have the newest driver, you'll need to do a clean uninstall and reinstall. First though, please run a couple of basic checks of your Windows system files:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes, and enter
- Post the message you receive here
Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards.
Here's how to clean-uninstall and reinstall the graphics driver:
nothing on the 2 searches
- @JSoriano16 i just reinstalled my GPU drivers still cant open sims
@JSoriano16 Those weren't searches, they were scans to verify the integrity of certain Windows files. It's helpful that they didn't detect any violations, but the question is why the game still won't open. Are you getting the same error as before? If so, please post a new dxdiag.
If you're not getting that error, please move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. If the folder copies instead of moving, or you get an error when trying to move it, stop here and let me know.
Otherwise, try again to play, and if the game still doesn't start, please post a new dxdiag.
