5 years ago
TS4_x64.exe error
When I try to play Sims 4, an error pops up that reads exactly: "Do you want to allow this app from an unknown device to make changes to your device? TS4_x64.exe Publisher: Unknown File origin: H...
I had the same issue. I've uninstalled and reinstalled my game as well as Origin, and I keep getting the same message. Changing the UAC didn't help launch the game, I just didn't get the popup message. I've got Norton antivirus, and I've set it to allow the Sims 4 and Origin. The only thing I can identify as strange is that the desktop icon as well as the exe file icon both have the administrator icon on top of them? I've tried running them as the administrator, but it hasn't made a difference. I've also cleared out the Origin file cache and rebooted my computer, but nothing has helped so far. Origin hadn't been working before I cleared the cache, but works fine now and that is how I was able to reinstall my game, so it's a problem with the game, I just can't figure out what.
Never-mind, I feel dumb... After hours of searching for the problem, I unplugged my external hard-drive where the game is installed, plugged it back in, and the game ran with no issue. I still get the notification asking me if I want to let TS4_x64.exe make changes to the hard drive, but when I click yes it starts up the game. I know this doesn't help in the other case, but wanted to say my problem is resolved now.