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digitok's avatar
digitok
5 years ago

Unable to Access Grim's Guitar

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? N/A What expansions,...
pc
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

@digitok 

Gotcha, thanks! 

Just to double-check, have you tried using a different web browser to sign up for the newsletter? If you can try it on a mobile device that may work as well. 

/Kent

digitok's avatar
digitok
5 years ago

@EA_Kent

Yep, I've tried on multiple browsers/devices. 🙂

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @digitok 

    Got it, thanks!

    I'm not sure why it wouldn't be allowing you to sign up. It could be something we'll need to investigate from our side. I'll pass along this information for a look. 

    /Kent

  • digitok's avatar
    digitok
    5 years ago
    @EA_Kent

    Great, thanks. Glad it's still being looked into. 🙂
  • digitok's avatar
    digitok
    5 years ago

    @EA_Kent

    Just checking in to see if there's been any updates on this? 🙂

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi @digitok. 

    Thanks for checking in!

    I'm afraid I haven't heard any updates on this. ☹️ I'll let you know if I get any news!

    /Kent

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