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skycastleshay's avatar
skycastleshay
Seasoned Rookie
7 months ago

Unable to click anything after new update (Jan 14th)

I updated the game with my Mods, Saves and Tray folders out. I opened the game with my Mods folder still out. I was able to see the new main screen and the elements that are supposed to be moving are...
pc
puzzlezaddict's avatar
puzzlezaddict
Hero+
7 months ago

@skycastleshay  If you have any files in ConfigOverride, in the same Sims 4 folder, please remove them.

Otherwise, please disable any apps you use that come with overlays: Discord, Steam, etc.  Disable the EA App in-game overlay too, under Settings > Application.

  • skycastleshay's avatar
    skycastleshay
    Seasoned Rookie
    7 months ago
    @puzzlezaddict Thanks for the reply! I don't have anything in ConfigOverride. I did have overlay enabled in the EA App and Steam. I disabled all of them and even double checked my NVIDIA overlay was off as well.

    I started the game without my mods or saves installed and the issue persists. ☹️
    • skycastleshay's avatar
      skycastleshay
      Seasoned Rookie
      7 months ago
      @skycastleshay Tried to edit the post but couldn't for some reason. I was able to get it to work. I haven't reintroduced my mods or GShade back in yet but what helped was I actually had a Windows 11 update (that must have dropped in some time today since it wasn't there yesterday) and I repaired the EA App.
      • puzzlezaddict's avatar
        puzzlezaddict
        Hero+
        7 months ago

        @skycastleshay  I'm curious what update this was.  If you're willing, please check the Reliability Monitor and let me know.  Click Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day.  Today is on the right.  Find the update that helped, right-click it and select View technical details, copy that information, and paste it here.  Or, if it's easier, you can post a screenshot of those details.

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