Forum Discussion

Anonymous's avatar
Anonymous
11 years ago
Solved

Unable to connect to EA servers to activate Sims 4

I recently just purchased Sims 4 and upon installation, this message keeps popping up whenever I try to start the game

[IMG]http://i58.tinypic.com/2emh2sz.jpg[/IMG]

Any help here? I've reinstalled the game and whitelisting Origin.com in my computer's firewall but the same message appears. ☹️

  • You should be able to open your game again 😉 If you still have the problem, feel free to post it here.

48 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    Sorry for impeding on this post, but I'm having a very similar issue. I'm unable to connect to the servers as well, but instead of having Sims 4 I have Sims 3. Would these same step by step instructions help me as well? Please direct me if you may to a forum that can give me more in-depth knowledge. I'd appreciate it.

  • Anonymous's avatar
    Anonymous
    10 years ago

    This is probably really late, but I've been having this issue for the past day or two.  I tried reinstalling it and I'm all googled out.  I've looked at countless websites and read dozens of other peoples' problems.  This is really getting on my nerves because it's worked for me in the past on other computers, just not this one.  I'm really worried that I'm the only one because all of the problems seemed to have been in 2015 and 2014.  I've tried everything and I'm getting really desperate!  Please help!  Just to let you know, I don't have my firewall on and I have no antivirus software.  My wifi normally fast, but we had some issues with it not working a month ago.  I was really excited to install on here just to have my excitement crushed when I learned that I can't get on.  I use a mac.  Please help!

    Sincerely,

    Briighte

  • kreatora's avatar
    kreatora
    Hero (Retired)
    6 years ago
    @NastyaVicodin

    Create a new topic with your problem. This one is quite old. Add the info also if you are on the Mac or PC
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    I will be locking this post down though to avoid further necroposting.

    @NastyaVicodin 

    If you still need help with this specific topic please create a new post on our boards. No need to create multiple posts about the same thing either, please stick to one post and feel free to "bump" it if you don't get a response after 24 hours.

    • Don't "necropost." Reviving, updating or bumping old, outdated and irrelevant threads is not helpful for our community. It's best to check when the thread was created before you hit post, just to make sure it's not 2 years old for example.

    AHQ Rules & Guidelines

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,558 PostsLatest Activity: 12 hours ago