Unable to install Home Chef Hustle After Purchase
I was able to buy it, but it's greyed out in my game, and I can't find where to download it!
CM Edit: Split from other thread
Forum Discussion
@EA_Cade I made a report today (a03d67e3-46cf-495f-90a3-1f1ece9702fc)
Like others, the EA isn't recognising my purchase of the Home Chef Hustle pack. The paypal went through successfully (two payments were processed: 1 to EA Swiss Sarl which went through successfully, and one to Electronic Arts which is pending).
I have logged out and back in again, rebooted my PC, and cleared the EA app's cache. The EA My Account website shows that I do own the pack. The Sims 4 game recognised I owned the pack but said it wasn't downloaded. Can you please look into this case for me?
@rmt0577 I did the exact same. Cleared the cache, logged out, restarted the app and my computer. I even completely uninstalled my game and reinstalled (which took forever) and it still refused to acknowledge that I bought it. I lodged a ticket yesterday morning. But mine is fixed now, a day and a half later. So EA must be getting somewhere with it.
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