Unable to install Home Chef Hustle After Purchase
I was able to buy it, but it's greyed out in my game, and I can't find where to download it!
CM Edit: Split from other thread
Forum Discussion
EA_Cade
The Sims Team
The Sims TeamHey all,
Thanks for flagging this issue to us.
If your purchase has completed according to your Order History, please run the EA Error Reporter and share the report ID in this thread so we can investigate further.
@coaimhe The order history page not loading for some accounts is being investigated. Please just provide the EA Error ID via the link above in your case.
Purchased Home Chef Hustle today from Sims 4. It never downloaded. The option to download does not appear on the EA App. Just to purchase. My payment did go through and it shows in my history.
Error Report:5d525532-eef5-46c0-b3e7-641eee23245c9
@MyGalFriday wrote:Purchased Home Chef Hustle today from Sims 4. It never downloaded. The option to download does not appear on the EA App. Just to purchase. My payment did go through and it shows in my history.
Error Report:5d525532-eef5-46c0-b3e7-641eee23245c9
I was finally given the option to download Home Chef Hustle today, Monday Oct 2, after purchasing on Friday. I went through the same series of actions every day and today it worked. Final step each time was logging out of EA App and logging back in.
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