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Dashael's avatar
Dashael
Rising Adventurer
3 years ago

Unable to install Home Chef Hustle After Purchase

I was able to buy it, but it's greyed out in my game, and I can't find where to download it! CM Edit: Split from other thread
pc
EA_Cade's avatar
EA_Cade
Icon for The Sims Team rankThe Sims Team
3 years ago

Hey all,

Thanks for flagging this issue to us.

If your purchase has completed according to your Order History, please run the EA Error Reporter and share the report ID in this thread so we can investigate further. 

@coaimhe The order history page not loading for some accounts is being investigated. Please just provide the EA Error ID via the link above in your case. 

sdwindless's avatar
sdwindless
3 years ago

Purchased the Home Chef pack today, 9/30, but it isn't downloadable. The only option the EA App gives is to purchase it again.

Error Report ID: b148f8ab-c657-4f71-97e8-7594ee4f96b4

  • EowynCricri's avatar
    EowynCricri
    3 years ago

    I have the same issue, I purchased "Home chef hustle" but I cannot download it.

    Error Report ID: c7ba0690-8961-4fdc-a2cb-498e26610aba

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