Forum Discussion
I am having the same issue. I bought the pack on Friday and it hasn’t installed.
I sent an error report and heard nothing until this morning when I got an email saying the issue ws fixed. It’s still not downloading.
I sent a new error report and have heard nothing back.
How did other people get this resolved?
Hi, I don't know if this could help...or at least give some hope, after more than 48 hour, I just reload EA app and I was finally able to download the game. So maybe they are working on it or it will resolve by itself and it just take a little more time. I hope you all will be able to download the game without any other issues
- 3 years ago
I can download the game, but it tells me that i have to "restart to use" on all of my packs now!!
None of them are working!!! I hope it can be fixed!
- puzzlezaddict3 years agoHero+
@thekidluke It sounds like you might now have this issue:
This isn't only about the CAS Demo; it can also happen when there are two copies of the game installed and the EA App starts reading from the one where your packs are not installed. So please see the first post and accepted solution, and if you have further trouble, post in that thread.
- rmt05773 years agoRising Novice
Mine still hasn't been fixed and I've heard nothing. I'm this close *holds up fingers barely touching* to just getting a refund from Paypal. At least the second charge to Paypal is still pending though, so at least there's only the one charge I need to dispute.
EDIT: Oh, it looks like deleting one of my other packs and then using "Manage Add-ons" to re-download it might have done the trick. Both Home Chef Hustle and the deleted kit were available to download, whereas HSH was not there until then.