Forum Discussion
Hey all,
Thanks for flagging this issue to us.
If your purchase has completed according to your Order History, please run the EA Error Reporter and share the report ID in this thread so we can investigate further.
@coaimhe The order history page not loading for some accounts is being investigated. Please just provide the EA Error ID via the link above in your case.
My Game will not let me download it either.
CM Edit: Please don't share order numbers publicly.
- 3 years ago
Mine won’t download either it’s soo annoying and frustrating! And I also purchased the pool pack too that’s not downloading either 😔😔
- 3 years ago
What is the number that you wanted us to share? @EA_Cade
- EA_Cade3 years ago
The Sims Team
If your purchase has completed according to your Order History, please run the EA Error Reporter and share the report ID in this thread.
As this issue isn't affecting all players, we share these report IDs with the investigating team to aid them in locating where the issue stems from.
- 3 years ago
1fccc7bb-ef64-4b7f-8fe1-d2b6f353f31c Thank you!