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PeskyBonBon's avatar
PeskyBonBon
6 years ago
Solved

Unable to load into househould in-game [Mod Issues?]

Hi! I was wanting to leave this in the modded forums on the sims 4 forums but I couldn't find a way to do it; so, I hope this is an appropriate place to put my issues.  Today I decided to clean out ...
pc
  • SheriGR's avatar
    SheriGR
    6 years ago

    @PeskyBonBon 

    First, please know that removing the localthumbnailcache.package file did not cause the issue, and it was the right thing to do. We suspect that the CC that is left in the game may be causing this issue currently. 

    Please try closing the game and moving the entire Mods folder to your desktop and delete (again) the localthumbnailcache.package file, plus delete any other folder in the "'The Sims 4' folder with the word 'cache' in the title. 

    Then re-start the game. When you restart the game will create a new, fresh Mods folder. See if the game will load properly (with no Mods or CC in it).

    If this fixes the situation you can try re-adding your CC to the Mods folder  to see if the issue is still gone. 

    Please let us know how it goes. If this doesn't address the issue we can troubleshoot further. Thanks!

    SheriGR ☕ – I don’t work for EA

SheriGR's avatar
SheriGR
Hero
6 years ago

@PeskyBonBon  Well, at least that's good news, as you now know the cause of the issue. 🙂

Please go ahead and repeat the process and leave out the CC and confirm that the new, freshly created Mod folder is working correctly again. Then troubleshoot by re-adding the CC one at a time then testing, or if you have a lot of CC use the 50/50 method.

Let us know how it goes. 

SheriGR ☕ – I play on Mac, no Mods or CC, & backup daily. I don’t work for EA.
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PeskyBonBon's avatar
PeskyBonBon
6 years ago

Alright! I got my game working normally after taking out a batch of recently installed CC (and two script mods that weren't as recent); I'll be able to figure out what was causing it after some trial and error 🙂 

Thank you for your help and for getting me on the right track! 

  • SheriGR's avatar
    SheriGR
    Hero
    6 years ago

    @PeskyBonBon Absolutely my pleasure! I'm thrilled to hear that it worked and that you're back in the game! 🙌

    SheriGR ☕ – I play on Mac, no Mods or CC, & backup daily. I don’t work for EA.
    Me Too – if you also have this problem – first post on thread has this button
    XP – for helpful comments (& to help others 'level up')
    Mark As Solution – to help others find the answer to the issue now & in the future

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