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sd1309's avatar
sd1309
Rising Newcomer
1 hour ago

Unable to play Enchanted by Nature

I have tried every fix I could find online and I still am not able to play the game with the enchanted by nature expansion pack.


I have removed all mods and cc (mods folder is currently empty until I can find a solution), I have uninstalled and reinstalled the game multiple times, I’ve repaired the game multiple times, I’ve cleared the EA and Sims 4 cache multiple times, I have removed the EP19 folder and redownloaded, I only have 1 EA account but have also ensure I am logged in to the account where the pack was purchased. I have also restarted my computer multiple times to ensure any changes were hopefully saved as per the guides I’ve found online. 


Is there another solution I have not tried to fix this issue?

expansion packs

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    24 minutes ago

    sd1309​  Please open Marketplace > My Collection and see whether EbN is deactivated.  If it is, you can enable it with the Pack Selection button.

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