Forum Discussion

lmliiiing921's avatar
lmliiiing921
Rising Newcomer
3 months ago

Unable to Play

Hello, I’ve been playing the game for almost a month now, but since yesterday (possibly since the new event started?), I haven’t been able to play anymore. The game still launches, but when I select an apartment and a character to play with, the world map screen appears along with an error message suggesting a reload. I’ve tried uninstalling and reinstalling the game, but I still can’t play it normally. I really hope this can be fixed soon because I love The Sims 4 so much!

1 Reply

  • lmliiiing921​  Does this happen on any lot that's a residential rental, or only the one?  If you don't have another lot to test with, try a new save.

    Please also open Documents > Electronic Arts > The Sims 4 and delete any lastexception files you see.  Try again to load this household, the one that's giving you the error, and look for a new lastexception.  If you find one, open it and delete its first line of text, then attach it to a reply here.  Alternately, you can copy the text and paste it into your reply.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,731 PostsLatest Activity: 23 minutes ago