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Anonymous's avatar
Anonymous
11 years ago
Solved

Unable to start: Can't run The Sims 4 with the video card in this system.

I get this error message: http://i.imgur.com/yzjoTKZ.png According to this website I should be able to run it: http://www.systemrequirementslab.com/cyri/requirements/the-sims-4/12305/?p=a I used St...
pc
  • crinrict's avatar
    crinrict
    11 years ago

    Your graphics drivers are from 2012. There should be newer ones. Go tot he AMD website to updated instead of through Steam.

Anonymous's avatar
Anonymous
11 years ago

OMG! I am the same way! I use Mobile Intel (R) 945 Express Family Chipset and I know the game can run with Intel Graphics Media Accelerator and I just got it up to date, of course that's as far as I can go on updating my video card! But I can play The Sims 3 just fine, so I wonder why The Sims 4 Create A Sim Demo won't run then! I'm worried for the game too and other Fellow Simmers with this problem too!

  • Fred_vdp's avatar
    Fred_vdp
    Hero+
    11 years ago
    @TabiCatWoman26 wrote:

    OMG! I am the same way! I use Mobile Intel (R) 945 Express Family Chipset and I know the game can run with Intel Graphics Media Accelerator and I just got it up to date, of course that's as far as I can go on updating my video card! But I can play The Sims 3 just fine, so I wonder why The Sims 4 Create A Sim Demo won't run then! I'm worried for the game too and other Fellow Simmers with this problem too!

    Intel 945 is not the same as Intel GMA. Both are slow, but the 945 is unsupported.

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