unable to start initialization error at startup

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.73.48.1030
What expansions, game packs, and stuff packs do you have installed? Snowy
Steps: How can we find the bug ourselves? unable to start initialization error at startup [135dec40:29f00e76:00000084:18a1dd51]
What happens when the bug occurs? unable to start initialization error at startup [135dec40:29f00e76:00000084:18a1dd51]
What do you expect to see? I can open The sims4
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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