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Ell13's avatar
Ell13
New Scout
8 years ago

Uncontrollable mouse

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What expansions, game packs, and stuff packs do you have installed? ( all)
Steps: How can we find the bug ourselves? (reinstall the game and the graphics driver to remove the mods)
What happens when the bug occurs? (uncontrollable mouse (freezing and mowing)
What do you expect to see? ( smooth mouse movement)
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Install the last package (laundry)

Window7, 8GB Ram, GeForce GTX960. After installing the latest sims4 package, the game can not be played. The mouse became almost uncontrollable, chopping and freezing. I've reinstalled the graphics driver. I uninstalled the game, cleaned the registry and removed all mods. I have reinstalled but no result. Still the same problem.

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