Unrecognized Video Card-Sims 4, New Laptop
Hi, I know this question has been posted before but I wanted to see if someone could help with my exact circumstances. I had an HP X360 convertible which broke over the weekend. I played the Sims 4 a...
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Okay sorry for the long wait but I finally was able to get it working I think. I downloaded the AMD Radeon Settings. It told me that the driver version didn't match. I looked up how to fix that and so I did, I restarted the computer and opened up the Radeon Settings once again. The switchable graphics option was there and I changed it. Booted up the game and took less than a second to load with like a buttload of CC and one mod along with Reshade. I saved it and exited the game and then opened up the Config-log again and I think this is what it's supposed to say.
Number: 0
Name (driver): Radeon RX 560X
Name (database): AMD Radeon R9 450 and 460 [Found: 1, Supported: 1]
Vendor: ATI
Chipset: Vendor: 1002, Device: 67ef, Board: 1eae1043, Chipset: 00e5
Driver: aticfx64.dll, Version: 26.20.15002.61, GUID: D7B71EE2-24AF-11CF-CE73-34045EC2D735
Driver version: 61
Monitor: \\.\DISPLAY1
Texture memory: 4077MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1
Opt. features: +sab +a8l8 +rgba16f +r32f +bc4 +bc5 -rawz +intz
@LooLoo_Bloobles Yup, that's perfect. The game somehow has the wrong device ID for your card (hence the 450 and 460), but that doesn't matter to performance. I'm glad you managed to fix it, and sorry I couldn't give more specific instructions.
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