Unsupported Video Card?

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly. 

Here it is

newer laptop does not mean better...lol...you need to make sure that it can handle graphic heavy games :P

If I play it it's actually not laggy at all. But I haven't downloaded any of my expansion packs, so I'm worried that'll slow it down.

@DarrianW2000

Your Graphics is below minimum requirements and you don't have much RAM so it is fair to assume that you will get problems as you add DLCs.

Hi ! When I access my sims 4 screen (where the play button is), I received a pop up saying my video card was not found and that it was low because high quality or something, can't quite remember. However I wasn't able to play it. My vendor ID is: 8086 and my device ID is: 22B1. However, my database is saying [Found:1, Supported: 0]. Please help me on what to do next.

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@crinrict wrote:

Your old processor was better than the new one, graphic chip worse so I'm guessing the two are about the same when it comes to specs.

You are below minimum requirements on both so there's no guarantees how long and how good it will run, especially when you add patches and packs.

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@Cashmille  Your graphics card is listed in Sims 4's database, but it's specifically listed as unsupported, probably because it's rather weak.  The processor is weak for TS4 as well, judging by the various models that include this graphics chip.  This doesn't mean you can't play at all, just that the game probably won't run all that well.  Start with the base game and see how it goes.  But the demanding expansion packs (e.g. Seasons, Island Living) might be more than your laptop can handle.