Forum Discussion

DarrianW2000's avatar
7 years ago
Solved

Unsupported Video Card?

I just downloaded Sims 4 onto my new laptop, and went to play the game. When it loaded it said “Unsupported Video Card” and basically told me my computer didn’t meet the requirements, but I could still play, although I might have issues? I find it odd because I play the same game with many expansion packs and such on my other laptop that is about 6 years old. How do I fix this?

  • crinrict's avatar
    crinrict
    7 years ago

    Your old processor was better than the new one, graphic chip worse so I'm guessing the two are about the same when it comes to specs.

    You are below minimum requirements on both so there's no guarantees how long and how good it will run, especially when you add patches and packs.

13 Replies

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,445 PostsLatest Activity: 4 minutes ago