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Tacoshell101's avatar
Tacoshell101
2 years ago
Solved

VCRUNTIME140.dll problems

hello. I recently came across an error when trying to load up the sims: EALauncher.exe - Bad Image. C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\VCRUNTIME140.dll is either not designed to r...
pc
janelee's avatar
janelee
2 years ago

I tried these steps. Unfortunately I cannot uninstall the app itself. It says "Close the EA app to continue", but it's closed. 

I tried to uninstall MS Visual C++ , and reinstall it, but I still see the error ☹️ 

puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

@janelee  Make sure the EABackgroundProcess is NOT running in the Task Manager.  You'd see it under background processes.

If that doesn't help, please post the error you see when you try to play Sims 4 (or launch the EA App, if that's the problem).  Many of these errors are similar but not identical, with likewise similar but not identical causes.

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