Product: The Sims 4Platform:PCWhich language are you playing the game in? EnglishHow often does the bug occur? Every time (100%)What is your current game version number? 1.54.120.1020What expansions, game packs, and stuff packs do you have installed? Get famous, cats and dogs, seasons, city living, get together, parenthood, vampires, dine out, laundry day, vintage glamour, romantic gardenSteps: How can we find the bug ourselves? Click on the video inventory on the video station and click on the videoWhat happens when the bug occurs? I cannot click on any videos I have recorded in either of the video stations so I cannot upload them, edit them etcWhat do you expect to see? What do you expect to see? I expect to click on the video and option should come up such as edit video, upload video, delete video etcHave you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure Product: The Sims 4Platform:PCWhich language are you playing the game in? EnglishHow often does the bug occur? Every time (100%)What is your current game version number? 1.54.120.1020What expansions, game packs, and stuff packs do you have installed? Get famous, cats and dogs, seasons, city living, get together, parenthood, vampires, dine out, laundry day, vintage glamour, romantic gardenSteps: How can we find the bug ourselves? Click on the video inventory on the video station and click on the videoWhat happens when the bug occurs? I cannot click on any videos I have recorded in either of the video stations so I cannot upload them, edit them etcWhat do you expect to see? What do you expect to see? I expect to click on the video and option should come up such as edit video, upload video, delete video etcHave you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure

@Phoebe123123 Does this only happen in this save or also if you test one that never saw any mods ? Does it work for a different family in the same save ?

Phoebe123123

6 years ago

Solved

Video inventory glitch get famous

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.54.120.1020
What expansions, game packs, and stuff packs do you have installed? Get famous, cats and dogs, seasons, city living, get together, parenthood, vampires, dine out, laundry day, vintage glamour, romantic garden
Steps: How can we find the bug ourselves? Click on the video inventory on the video station and click on the video
What happens when the bug occurs? I cannot click on any videos I have recorded in either of the video stations so I cannot upload them, edit them etc
What do you expect to see? What do you expect to see? I expect to click on the video and option should come up such as edit video, upload video, delete video etc
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure

‌

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.54.120.1020
What expansions, game packs, and stuff packs do you have installed? Get famous, cats and dogs, seasons, city living, get together, parenthood, vampires, dine out, laundry day, vintage glamour, romantic garden
Steps: How can we find the bug ourselves? Click on the video inventory on the video station and click on the video
What happens when the bug occurs? I cannot click on any videos I have recorded in either of the video stations so I cannot upload them, edit them etc
What do you expect to see? What do you expect to see? I expect to click on the video and option should come up such as edit video, upload video, delete video etc
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure

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crinrict
6 years ago
@Phoebe123123 Does this only happen in this save or also if you test one that never saw any mods ? Does it work for a different family in the same save ?

4 Replies

SimGuruKuxiku
EA Staff (Retired)
6 years ago
Sul Sul, @Phoebe123123!!!

First of all, thanks for taking the time to raise this issue to our team! We appreciate your help a lot. :eahigh_file:

Looking at your report, it would really help us a lot to see a short video clip of what is happening in your game. If you could send a video file over to us, that would be super awesome! 😃 Here's how to do that!

Thanks again and Happy Simming! 🥳
Phoebe123123
6 years ago
Thank you for getting back to me!
https://drive.google.com/file/d/1-w-A37OrPDxgxYjGSgJadBMOeCNfw7H3/view?usp=sharing
the link above is to the video of he glitch, as you can see it shows that when I try to click on a video from the video inventory, it tries to click on it but doesn't actually select it meaning I cannot do anything with the videos my sims record.
crinrict
Hero+
6 years ago
@Phoebe123123 Does this only happen in this save or also if you test one that never saw any mods ? Does it work for a different family in the same save ?
Phoebe123123
6 years ago
Thank you so much for replying, i tried it with a different save as you suggested and it works! I guess this means it was to do with the mods I had previously on that save game. Thank you so much!