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shinikochan's avatar
5 years ago
Solved

Walls appear through doors after mandatory update

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.69.57.1020
What expansions, game packs, and stuff packs do you have installed? Expansion Packs: All except Eco Lifestyle Game Packs: All except Journey to Batuu Stuff Packs: Romantic Garden Stuff, Moschino Stuff, Laundry Day, Tiny Living
Steps: How can we find the bug ourselves? Build a wall and put an arch-type door or normal wooden door on the wall.
What happens when the bug occurs? Some doors (specifically normal doors and arches) are showing the wall through them. The wide, non-arch doors are fine in my game, but if its a normal wooden door or arch-type, the issue pops up. I removed my gameplay mods and the issue is still happening. Also thought this was a graphics issue so I changed graphic settings to ultra and turned off laptop mode, but that didn't do anything.
What do you expect to see? No wall through the door.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. It was a mandatory update to the Sims 4. I downloaded it and when I booted the game this issue (and others) were appearing.

This isn't the only issue with the new patch (can't place hot pot on kotatsu and platforms now have gaps) but I'll be submitting these as separate bug reports. The image I attached is 6-4-1 Hanamigawa, a house that comes shipped with Snowy Escape but this is also happening with houses in other worlds and houses I've downloaded from the gallery.

  • It was on a save file I used before the game. I ended up uninstalling and reinstalling my game and the issue is gone. Thank you anyways!

3 Replies

  • @shinikochan Was this on a save you started before the patch or after ? It looks fine in my game so I can't replicate your issue.

    Have you tried re-placing the door ?
  • It was on a save file I used before the game. I ended up uninstalling and reinstalling my game and the issue is gone. Thank you anyways!

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @shinikochan Glad to hear that.

    3 people pressed me too so wonder what's going on

    So for anyone having this issue, could you try repairing your game through Origin and maybe post if you still have issues ?

    Some info would be good.

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