Forum Discussion
SimGuruRitzy
EA Staff
4 years ago@Siluial
Hello!
Would you mind sharing your machine specifications, please? if possible we would be needing your dxdiag from your computer as well.
You can attach one directly to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
This info is needed for us to replicate the issue.
Hello!
Would you mind sharing your machine specifications, please? if possible we would be needing your dxdiag from your computer as well.
You can attach one directly to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
This info is needed for us to replicate the issue.
Siluial
4 years agoSeasoned Scout
My game is working fine now. Just an FYI.
Everything is settled and it doesn't seem to matter if my laptop lid is up or down - I have a secondary gaming monitor I use as my primary monitor.
Also, some things that were supposedly dl'd to me via the new little 'new arrival' thing is now functioning better too. I have a lot more new items that were not showing up before. This also removed my white-screen when closing the sims.
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