Forum Discussion
@PatrickAlves301 As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just start a new save and let me know how it runs.
Please also run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Finally, just to be thorough, go into Documents > Electronic Arts > The Sims 4, open Config.log, scroll down about 30 lines, and make sure your RTX 2070 Super is listed. Sometimes Sims 4 ends up using the Microsoft basic driver instead of the proper one, which would definitely cause this kind of fps drop.
Thanks for the reply. @puzzlezaddict
Yeah, I tried. All mods, saves, screenshots...everything has been moved from the Documents. However, the game's still dropping down to 4-5 FPS at the very beginning of the main menu. The 2070S is working, it is alright.
It feels weird, looks like my Sims 4 has a "protocol" against the system, locking the frame under 5 per-second. No matter how I turn up the V-Sync (in-game and NVIDIA Control Panel), downgrading the image qualities, or update my GPU Drives.
And under the attachment, it's my DxDiag. 🤒
- puzzlezaddict2 years agoHero+
@PatrickAlves301 Your dxdiag shows one obvious issue: your C drive is critically low on space. D is too, but that might not matter if Sims 4 is on a different drive. However, C is where temp files get stored (as well as the Sims 4 user folder by default), so it really needs more free space. 1.3 GB isn't even enough for Windows to maneuver properly, let alone run a game like Sims 4. Other games may not create significant temp files or may store them within the games' program files, which would explain why only Sims 4 is affected.
This isn't just a theory, at least as far as Sims 4 goes. I've seen low space on C affect a number of other users in the past, with an increase in free storage either resolving or significantly improving the performance issues.
Ideally, you'd clear another 20-25 GB of space on C, and another 10 on D if you've installed Sims 4 there. That might be difficult considering how full your other drives are, but at the very least, please free up at least 10 GB on C, then restart your computer and see how Sims 4 runs.
- 2 years ago
@puzzlezaddict Thanks a lot. That makes sense.
But another problem is, I moved Documents folders of The Sims to D drive very long ago. And there's no massive files have been created by The Sims in the Roaming or AppData located in C drive which is, indeed, difficult to squeeze for more space though.
Still, it may have effects. The D drive might too. But all my games and software runs okay. And some of the applications, if I haven't got enough place in my drive (D or C) for something, their warning will pops out. Or obviously, some downloading and loading programmes would be shut down. However, The Sims has been only districted the frames into no more 5 per-second, which is really weird.
I'll try to clean the drives up first. And also, I'll be looking for other solutions. Something tells me it's simple, it's just I don't know where's wrong.