White loading screen, nothing loads

Hello, the same exact thing is happening with me. I have never had this issue before. Its seems like this last update has caused this issue. I have a gaming computer and having nothing on here. I mainly use this laptop for sims and streaming like yourself. This is very frustrating.  I am able to run Sims 2 it's just Sims 4 that is not working. Have you been able to get yours to work yet? If not, I honestly don't think it will fix because it's an issue that needs to be fixed by EA through another update. I really hope it gets fixed soon.