White screen and freezing on sims 4
Anyone else getting freezing and a white screen when you boot into a Lot The game will freeze then the screen will flash white then I need to force close down sims to get off back to desktop Howe...
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Hi @LJSHEFFIELD
does it happen on a specific save only or also on a new one ? Any mods/cc in your game ?
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
Hi,
I don't use mods and I've tried playing the game with and without my game save I mean I've reinstalled windows 10
File as requested
- @LJSHEFFIELD Could you update your graphics drivers ?
Already have done to latest nvidia driver
@LJSHEFFIELD Your DxDiag shows the Nvidia drivers as being from February. There should be newer ones.
Are you checking with Asus or Nvidia if there's newer ones ?
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