White screen then crash
I've had sims 4 for a while now and recently when I try loading it the game flashes up a white screen and then instantly closes, no error message, no crash message nothing. I have no mods or custom c...
Forum Discussion
@Titan666789 Try disabling Origin in-game: hover over your username, select Application Settings, then the Origin in-game header, and disable the option at the top.
If that doesn't help, please move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. Don't add anything to it yet; just see whether you can get far enough to start a new save and play in live mode for a bit. Let me know either way.
If you still get the white screen in a clean folder, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
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