Forum Discussion

blksanriomame's avatar
26 days ago

White Screen when Resizing

Hello!

This is my first time posting and I have tried the other resolutions offered here with no solution. Every time I tab out of my game, my game displays the white screen that I am not able to click out of unless I force close. I play in windowed mode and I use SRWE. This started occurring 3 days ago. Would appreciate any help given! My dxdiag is attached below!

1 Reply

  • blksanriomame​  Sorry for the late reply; I've been away from the forums for a couple days.  Does this happen if you don't use SRWE?  What about if you play in DirectX 11 mode?  I ask because all the Sims 4 errors in your dxdiag are from DX9 mode.

    Aside from those errors, I don't see anything concerning in your dxdiag.  And the type of error you're getting is too generic to be useful on its own: it can point to a graphics driver issue or a corrupt save or any number of other problems with the system or the game.