The kit I bought says it's downloaded. But in the game, it doesn't download and says it's not available. Need help. I deleted the kit and tried downloading it again, but it still says it's not available.
[CM edit - descriptive title and formatting]
thehstory87 Which kit isn't working? Have you installed Sims 4 through the EA App or through Steam? Did you install the kit through the EA App, or Steam, or through the Marketplace?
Downloaded with the EA app. Playroom kit and pretty yard kit from Wonderland won't download.
[CM edit - formatting]
thehstory87 Are the kits active under Marketplace > My Collection? If not, please enable them and restart the game. If you can't enable them, post a screenshot of what you see.
I attached the file as a capture file of the situation in question. Please check. It was confirmed that it was an uninstalled file and reinstalled it, but it did not work.
[CM edit - formatting]
