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Spartan781lt's avatar
Spartan781lt
5 years ago
Solved

Whitescreen/CTD on Alt-Tab/Graphics Settings Change, after DLC Purchase.

I'm aware there's a topic that already covers Alt-Tab/Graphics settings changes leading to crashes, but the only suggested solution was to perform a clean-boot of your pc, which I'd done and unfortun...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    5 years ago

    @Spartan781lt  If you happen to have RivaTuner Statistics Server or MSI Afterburner installed, disable them while you play.  They apparently don't get disabled in a clean boot, for whatever reason.

    Otherwise, try deleting options.ini; it may have been corrupted.  You'll need to redo all your in-game settings of course.

    If that doesn't make a difference, do you have GeForce Experience installed, and is it set to "optimize" your Sims 4 graphics settings?  If so, please disable that option, then delete options.ini (again) and test.

    P.S.  It's best to remove the MSInfo from your post: given the info it lists about your computer, it's best not to post it on a public site.

puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

@Spartan781lt  If you happen to have RivaTuner Statistics Server or MSI Afterburner installed, disable them while you play.  They apparently don't get disabled in a clean boot, for whatever reason.

Otherwise, try deleting options.ini; it may have been corrupted.  You'll need to redo all your in-game settings of course.

If that doesn't make a difference, do you have GeForce Experience installed, and is it set to "optimize" your Sims 4 graphics settings?  If so, please disable that option, then delete options.ini (again) and test.

P.S.  It's best to remove the MSInfo from your post: given the info it lists about your computer, it's best not to post it on a public site.

  • Spartan781lt's avatar
    Spartan781lt
    5 years ago

    ...I'm kicking myself for not closing Riva-tuner/MSI Afterburner. I'd had an issue previously with those programs and Rocket League not playing nice (preventing launch) Thanks for the advice @puzzlezaddict . It seems to have worked, simply closing Afterburner. Which, is mildly infuriating.

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