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aunzhane's avatar
aunzhane
2 years ago
Solved

Why is high school years not available

I don’t know why high school years is not available anymore I’ve paid for it but it won’t download 

pc
  • EA_Solaire's avatar
    EA_Solaire
    2 years ago

    Hi @aunzhane,

    Is High School Years showing as owned in your EA app library, or are you being prompted to re-purchase this pack?

    Are you seeing a specific error when you try to download this DLC? 

    Please reach out to an advisor at http://bit.ly/EA_Contact_Us so we can check your account for any issues that would prevent you from installing High School Years. 

    Thanks!

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi @aunzhane,

    Is High School Years showing as owned in your EA app library, or are you being prompted to re-purchase this pack?

    Are you seeing a specific error when you try to download this DLC? 

    Please reach out to an advisor at http://bit.ly/EA_Contact_Us so we can check your account for any issues that would prevent you from installing High School Years. 

    Thanks!

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