Thanks for trying, I know everyone here appreciated it.
Uhm, may sound silly... but you did use a phone card to call them, didn't you? I didn't suggest it before because you said English was a second language, so I assumed you'd know about them.
nope jerseyycow, used my home line to phone them. Its all good, lesson learned, NEVER phone ea in America even if you tell them its international they play sims music and ignore you for an hour, propbably would have been more if I kept going, which I deffinetly did not plan on doing ☹️
http://answers.ea.com/t5/The-Sims-4/Case-number-16853188/m-p/4257521#M28924
Started a different thread that has the case nr, it does not look as if we are going to get answers simmers ☹️
