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mdqer4rgfwxi's avatar
mdqer4rgfwxi
Rising Newcomer
7 days ago

Won't load, have tried all the recommended tactics

Hi, I cannot get either Sims 4 or 3 to load on my laptop. It's saying game data is missing or damaged. I've redownloaded, tried the new user trick, repaired, and I'm now completely stuck.  I've run...
launching
missing content
puzzlezaddict's avatar
puzzlezaddict
Hero+
6 days ago

mdqer4rgfwxi​  This is the master thread for the "game data missing or damaged" error in Sims 4:

[CURRENT ISSUE] Sims 4 Unable to Start, Game Data Missing or Damaged | EA Forums - 11819181

Please try the suggestions there.

For Sims 3, what happens when you try to play?  If you get an error message, please post a screenshot.

Your dxdiag lists some crashes that might belong to an antivirus, so please let me know which you use, and whether it helps to (temporarily) disable the antivirus.  As long as you don't do anything else at the same time, your computer should be safe.

About The Sims 4 Technical Issues - PC

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