@BASS-TZAR-RUN @patzthey @Csdream02 @crinrict @nandafr @captianfabulous @notsosmallfry @vanessamarieb_13
We made a change to fix this.
Please let me know if you are still seeing issues.
EA StaffHi everyone,
Thanks for reporting this issue and trying to log out/in. Let's try to find out what is going on. Could you please answer the questions by crinrict in this post? (Thanks @nandafr)
Also, @notsosmallfry remembers having changed their username and email just before the Gallery stopped working, have any of you done something similar?
Thank you,
-Mai
I'm also having this issue. I noticed it about two days ago. No change with my email account. US - Windows 10 Home V1703. I also own a physical copy.
🤭 Okay this worked for me. Signed out of Origin completely. Restarted computer (may not need to, I do so out of habit). Signed back in and started The Sims 4 from Origin and not the shortcut on the desktop. Communities are showing and connected. Quit the game and checked to make sure desktop shortcut also working. All works for me now, best of luck folks! 😉
@Csdream02 I followed your instructions and it worked. I'm back in the gallery now. I'm not sure WHY it worked, as I had logged in and out and restarted so many times already, but it did. Huzzah!
Oh wow, @Csdream02 you're a lifesaver!! 🥳 It's working now, which is weird because I tried to solve this problem by logging out and back in before. It must've been because I opened it from Origin first this time. Has this worked for anyone else?
EA Staff@BASS-TZAR-RUN @patzthey @Csdream02 @crinrict @nandafr @captianfabulous @notsosmallfry @vanessamarieb_13
We made a change to fix this.
Please let me know if you are still seeing issues.
Oh my gosh, @Csdream02, thank you so much ! I just tried what you said and it worked perfectly. :eahigh_file: Thanks a bunch !!
Yay! Sry about the late reply but I've been playing since, lol! Glad to hear that worked for ya'll and ::it was fixed:: 😉
