Forum Discussion

sofieejag's avatar
sofieejag
Seasoned Novice
5 years ago
Solved

You must have The Sims 4 registered to your EA account to access online features

I don't have the Legacy Edition it says I have the normal version on Origin. I can see all my games and everything looks normal. But when I start the game I can't use the gallery. It says I have to r...
pc
  • crinrict's avatar
    crinrict
    5 years ago

    Is anyone still having issues with this ?

    The gallery is now back online and hopefully that should also solve this message

RickxAbsinthe43's avatar
RickxAbsinthe43
Rising Hotshot
5 years ago

I can't connect to the Gallery. It says that I need Sims 4 connected to my EA account but it is. Can't get a hold of any advisors when I was eighth in line. My laptop tried to restart itself and now I can't contact EA. I'm freaking out here and would appreciate some help.

RickxAbsinthe43's avatar
RickxAbsinthe43
Rising Hotshot
5 years ago

A screenshot of my issue. I'm confused this never happened before.

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