Forum Discussion

sofieejag's avatar
sofieejag
Seasoned Novice
5 years ago
Solved

You must have The Sims 4 registered to your EA account to access online features

I don't have the Legacy Edition it says I have the normal version on Origin. I can see all my games and everything looks normal. But when I start the game I can't use the gallery. It says I have to r...
pc
  • crinrict's avatar
    crinrict
    5 years ago

    Is anyone still having issues with this ?

    The gallery is now back online and hopefully that should also solve this message

Czarniak4's avatar
Czarniak4
5 years ago

I'm logged to my EA account and my Origin application on PC, but whenever I try to play The Sims 4 I'm getting message "Please connect the game with your EA account". I've been playing it for years without a problem. I had maybe a year break and now I can't play it...

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @Czarniak4 How long is this been going on ? EA seems to have connection issues today.
    • Eeekey's avatar
      Eeekey
      Seasoned Ace
      5 years ago

      @crinrict Yes,  its not working very well today, 5 Jan 2021 @2340 Windows 10. 

      Initially takes forever to connect to the Gallery, then less than a minute disconnects.  Attempt to connect again and fails. 

      Im calling time on this and see what tomorrow brings......🤞🤫

    • cowntessa's avatar
      cowntessa
      5 years ago

      haven't been able to connect to the gallery, and when I can, I'm unable to delete my own uploaded items, and given a generic error. i notice a lot of people have this same problem.

    • bluejgalaxies's avatar
      bluejgalaxies
      5 years ago

      @crinrictI am so tired my account working with Application with origin and EA desktop I have 2 accounts one is working fine not for me it's for my sister anther he doesn't want working online at games with the sims 3 and 4 he give me offline and
      The circle rotates without stopping why with my account do this

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