Is anyone still having issues with this ?
The gallery is now back online and hopefully that should also solve this message
I'm unable to reach the Sims 4 Gallery. When I try to connect to it, it tells me I need to go online. If I give up and tell it to stop trying to connect (after 1-4 tries, taking 5-20 minutes), a message will pop up telling me "you must have the sims 4 registered to your ea account to access online features".
I found an older thread that recommended signing out of Origin and restarting my computer, and that didn't change anything.
I've had Sims 4 since 2015 and have no idea anymore how I purchased it. I'm running Windows 10, and I always start the game through Origins.
I haven't changed anything on my PC since the last time I accessed the gallery, probably yesterday or the day before.
Going to mark this as solved now.
Please try the steps here if you have further issues: https://answers.ea.com/t5/General-Discussion-Feedback/READ-FIRST-Gallery-Connection-Troubleshooting-Status-of-the/td-p/9514109/jump-to/first-unread-message
Community Manager
