getting an error message when i try to open The Sims Medieval for pc

Can you try to repair the game or reinstall it from Origin ? You may have an old version of the Sims Medieval with the launcher. The new version don't start the launcher anymore since the servers are down.

I have changed my DNS to a public one (google's), run the program as an admin, made sure that my IvP4 was running and not my IvP6, tried to run the program using Windows 7 settings (I have Windows 10) but nothing's worked. I've gone down the list of what EA said I needed to do but no luck. I have also uninstalled/reinstalled the game. Help

Hi @skirter1,

Welcome to Answers HQ! 🙂

Are you installing the game through Origin or using a DVD? I would recommend trying to install it through Origin, as there's a patch for the game only available if you install the digital version of it.

If you have the physical version of the game, you can redeem your code to get a digital one. In this article you can learn how to do that: https://help.ea.com/en-us/help/origin/origin/origin-code-redemption-faq/#redeemcode

Let us know if that helps 😉

-Mai